Volkswagen, Ford and Chrysler are new leaders according to latest Strategic Vision list. This study gauges problems found by consumers and how they are tackled by the company besides introduction of new vehicles and their features. Strategic Vision released their list of 2012 Total Quality studies and found that the auto industry as a whole saw a marked improvement. As per the latest studies, it was found that only 17% of consumers reported problems with their new vehicles.
Volkswagen was a sure shot winner in their vehicle such as Golf, Eos and Tiguan. Ford and Chrysler Group tied for second place. Chrysler Group, the most improved brand in the auto industry, scored well with their vehicles such as Dodge Charger which ranked in the large car segment, Jeep Grand Cherokee, in the medium SUV segment and Fiat 500 in the small car segment where style and sound system was concerned.
It was this that made Chrysler Group see a 26 point year on year improvement. Chrysler Group won Total Quality Index Awards tying with Ford for second place as they stand head to head where people's perception, and measuring quality are concerned.
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